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Project Green Participant
  • Participant in Project Green: Engaged in a specialized program initiated during the COVID-19 pandemic that utilized technicians unable to work in the field due to symptoms related to the virus to support business objectives.

  • Customer Experience Enhancement: Conducted follow-up interactions with customers who received Getting Started Kits, focusing on improving their experience and confirming their satisfaction with the provided services.

  • Proactive Support and Assistance: Assessed customers' needs and provided timely assistance, ensuring that they did not require further support, thereby strengthening customer satisfaction and loyalty during a challenging period.





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