box version
gen x
On the hunt for the next big thing – I'm ready to make a real difference.
The lowdown on Alice.
Data and innovation are my playground. As a Sr. Analyst for Digital NPS & Journey Insights, I dive deep into numbers to improve customer interactions in telecom. With a past that includes running businesses and a stint at Apple, I've forged an eclectic skill set all about enhancing customer experience. I'm not your typical cable pro – I'm here to change how we connect with customers.
Project Management Data Analytics
Digital Innovation Customer Experience
Leadership Collaboration EQ
Storytelling Journey Insights
Net Promoter Score
Community, Leadership, Digital Connection: Count me in, both online and off.
Off the clock, I'm into Roller Derby and manage a Pokémon Go community online. I'm all about creating spaces where people can come together, whether it's on skates or through pixels. That's how I lead – with intention, empathy, and a sense of adventure.
I've spent time and energy understanding what true leadership means. Talking to the experts, learning in the classroom, and reading the right stuff has taught me the core values of emotional intelligence, empathy, and psychological safety. My mission? Fostering a more inclusive world.