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In quest of mine next great endeavour to cast impact 'pon the world.

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Regarding yon Alice.

I am a minstrel guided by figures, tending a culture where novelties doth flourish. Anon, I bear the title of Sr. Analyst for Digital NPS & Journey Insights, engaged in the telecommunications sphere. 'Tis within the Digital Excellence and Optimization brigade that mine labours lie, an intricate study of Net Promoter Scores, and audits of customer journey in digital channels unaided, where I hold the NPS Callback programme. With two score years of toil in small and medium enterprises, and eight annals with Apple, mine past is stitched into a singular fabric, aimed at the enhancement of customer experience. This blend of travails maketh me a cable craftsman unorthodox, equipped with wisdom and stratagems to alter how we engage with our patrons.

Project Management  Data Analytics 

 Digital Innovation   Customer Experience 

 Leadership  Collaboration  EQ 

Storytelling   Journey Insights 

Net Promoter Score 


A Fervour for Community, Leadership, and Digital Rapport: Uniting Folk on Field and Beyond

Without the confines of mine office, adventurousness hath led me to the lively sphere of Roller Derby, embracing the posts of player and mentor. In digital territories, I oversee a raid server and website for Oak Harbor's Pokémon Go Community, forging a haven of warmth and welcome where kin may meet, plan, and play together. These acts of goodwill invigorate mine zeal to command with purpose, compassion, and resolve.

Mine odyssey to fathom leadership hath been deep and rich. Through dialogues with leaders esteemed, attending chambers of learning, and delving into parchments, I've discerned the essence of emotional wisdom, empathy, and mental safety in creating a habitat thriving. I stand as a proud herald, ally, and champion for Diversity, Equity, and Inclusion, ceaselessly seeking paths to nurture a world more embracing.

Skills to Exchange for Gold

A Collection of Talents: A Creative Solver of Quandaries at Heart

I'm a thinker of grand schemes, fueled by solutions unconventional, perceiving how even the minutest shade of design may mould an experience complete. With an eye keen for detail and thriving under duress, I consistently fashion work of quality within strict deadlines. Mine strong skills of fellowship enable collaboration with diverse folk across various fields.

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