box version
millennial
On the hunt for my next big thing. Ready to make a splash in the world. ๐
๐ Meet Alice: Data Whisperer & Innovation Cultivator ๐
I'm all about that data-driven storytelling, nurturing a vibe where innovation thrives. Right now, I'm rockin' the Sr. Analyst role for Digital NPS & Journey Insights in the telecom world. Dive deep into transactional Net Promoter Scores, customer journey audits, and owning that NPS Callback program like a boss? That's me. With a background running my own businesses and 8 killer years at Apple, I've woven a unique tapestry aimed at upping our customer experience game. Unconventional? Absolutely. And that's how I transform how we connect with our customers.
Project Management Data Analytics
Digital Innovation Customer Experience
Leadership Collaboration EQ
Storytelling Journey Insights
Net Promoter Score
๐ฎ๐ค Community Goals, Leadership, and Digital Connection Vibes
When I'm off the clock, I'm diving into the world of Roller Derby and managing a Pokรฉmon Go Community server (Oak Harbor, WA represent!). Crafting safe spaces and fostering connections, both online and IRL? That's my jam. These adventures fuel my desire to lead with heart and purpose.
My journey to 'get' leadership? Deep and enriching. Through chats with leaders, classes, and non-stop reading, I've learned how vital emotional intelligence and empathy are. Proudly advocating for Diversity, Equity, and Inclusion, I'm all about a more inclusive world.