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On the hunt for my next big thing. Ready to make a splash in the world. 🌍

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🌟 Meet Alice: Data Whisperer & Innovation Cultivator 🚀

I'm all about that data-driven storytelling, nurturing a vibe where innovation thrives. Right now, I'm rockin' the Sr. Analyst role for Digital NPS & Journey Insights in the telecom world. Dive deep into transactional Net Promoter Scores, customer journey audits, and owning that NPS Callback program like a boss? That's me. With a background running my own businesses and 8 killer years at Apple, I've woven a unique tapestry aimed at upping our customer experience game. Unconventional? Absolutely. And that's how I transform how we connect with our customers.

Project Management  Data Analytics 

 Digital Innovation   Customer Experience 

 Leadership  Collaboration  EQ 

Storytelling   Journey Insights 

Net Promoter Score 


🎮🤝 Community Goals, Leadership, and Digital Connection Vibes

When I'm off the clock, I'm diving into the world of Roller Derby and managing a Pokémon Go Community server (Oak Harbor, WA represent!). Crafting safe spaces and fostering connections, both online and IRL? That's my jam. These adventures fuel my desire to lead with heart and purpose.

My journey to 'get' leadership? Deep and enriching. Through chats with leaders, classes, and non-stop reading, I've learned how vital emotional intelligence and empathy are. Proudly advocating for Diversity, Equity, and Inclusion, I'm all about a more inclusive world.

💼 Skills for Days!

💡 Creative Problem-Solver Alert 🧩

I think big and go for those out-of-the-box solutions. Details matter, and even the tiniest design nuance can make waves. Under pressure, I shine, collaborating across fields to deliver quality, always.

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