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Mac Solutions Consultant Lead

Apple | GET Marketing

  • Successful Implementation of Apple White Program: Achieved successful implementation of the Apple White Program, showcasing exceptional project management and execution skills.

  • Team Leadership and Management: Successfully led a consultant team for over 8 years, fostering a collaborative and high-performing work environment.

  • Merchandising and User Demonstrations: Managed merchandise presentation, orchestrating hands-on user demonstrations to enhance customer engagement and product understanding.

  • Personalized Troubleshooting and Training: Conducted effective 1:1 and group troubleshooting and training sessions, ensuring customers were adept at utilizing Apple products to their fullest potential.

  • Network Maintenance and Optimization: Ensured network integrity for optimal sales environment, contributing to seamless customer experiences and efficient operations.

  • Precise Merchandise Placement and Display: Orchestrated the meticulous ordering, receiving, and strategic placement of merchandise and merchandising materials according to Apple and store-approved planograms.

  • Software Management and Maintenance: Managed comprehensive software installation, regular maintenance, and over-the-air software updates for all floor demo models, ensuring up-to-date and high-performing product showcases.

start

2013.07

end

2022.01

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